Investigation & Incident Response

Dragos helps defenders cut mean time to resolution with proven ICS workflows—teams investigate and respond faster while keeping operations safe.

The Dragos Approach to OT Investigation & Response
Dragos accelerates OT incident response from hours to minutes. Create cases from alerts, correlate events in timeline views, hunt with query-focused datasets, and follow expert ICS incident response playbooks—all designed to protect operations while neutralizing threats.
Turning Noise into Resolution

Anomaly-based alerts overwhelm OT teams with noise and little direction. Dragos transforms that flood into clarity — giving defenders high-confidence detections, workflows, and expert guidance that drive faster, safer resolution.

High-Confidence Detections
Investigations start with the #1 OT threat detection. Four types of detections, enriched with WorldView intelligence, give defenders high-confidence alerts that cut through noise and focus investigations.
Investigation Tools & Workflows
Purpose-built OT investigation workflows accelerate response. Insight Hub prioritizes urgent threats, Case Management organizes investigations, Timeline reconstructs event sequences, and QFDs quickly test hypotheses—reducing mean time to resolution.
Expert-Authored Playbooks
Step-by-step guidance transforms OT incident remediation. Dragos experts provide proven methodologies that reduce downtime, minimize adversary dwell time, and transfer knowledge to your team—ensuring safe OT security response without disrupting production.
Extended Detection & Response
OT Watch hunts threats, response retainers provide expert backup, Neighborhood Keeper shares community insights. With native SIEM/SOAR integrations, the Dragos Platform offers complete OT incident response combining platform, intelligence, and services.
Extended Detection & Response
OT Watch hunts threats, response retainers provide expert backup, Neighborhood Keeper shares community insights. With native SIEM/SOAR integrations, the Dragos Platform offers complete OT incident response combining platform, intelligence, and services.
What Our Customers Are Saying
  • What’s been helpful with Dragos is not just the technology, but the expertise that they bring to the table. Koch can now identify ICS/OT threats, rapidly pinpoint malicious behavior on their ICS/OT networks, provide an in-depth context of alerts, and reduce false positive alerts for complete threat detection.
    Gabe Green, CISO Koch Industries
  • We were initially focused on anomaly detection software and originally thought that we would benefit from the ability to see and react to alerts. But we quickly realized that the majority of those solutions just weren’t as mature as we needed. This awareness led us to consider OT visibility platforms in general, and the conversation pretty much started and stopped with Dragos.
    CISO, Electric and Water Utility
  • With the visibility provided by the Dragos Platform, automated monitoring capabilities alert the security team to potentially malicious behavior between assets and communications, so they can rapidly investigate and respond before attackers can progress.
    CISO, Oil & Gas
The Dragos Difference for Industrial Incident Response
Real ICS Incident Experience
Dragos is the only OT security platform with playbooks written by real OT incident responders. These step-by-step guides translate frontline expertise into safe, proven actions that help defenders reduce mean time to resolution.
Intelligence Built In
WorldView threat intelligence and weekly Knowledge Packs flow directly into the platform, delivering current adversary behaviors, IOCs, and TTPs that keep investigations relevant and help defenders act faster and safer.
Resolution Without Disruption
Dragos is designed for industrial realities. Every investigation capability—from detections to case tracking—is built to reduce mean time to resolution while maintaining operational continuity.
Whitepaper
Learn effective OT incident response for industrial control systems. This expert guide covers key differences from IT response, incident response phases unique to OT environments, preparation strategies, and essential tools.
Datasheet
FAQs

Unlike IT where devices can often be isolated or patched quickly, OT response must use mitigations that avoid downtime or safety issues. The Dragos Platform provides OT-specific playbooks and workflows to guide safe, effective response.

Dragos is the only platform with playbooks authored by OT incident responders. These step-by-step guides provide proven, OT-safe methods for investigation and response, built from real frontline experience.

In OT, patching can be risky or impractical. Dragos provides alternative mitigations and investigation guidance so defenders can neutralize threats without disrupting production.

Yes. Dragos OT Watch, incident response retainers, and Neighborhood Keeper extend the platform with continuous monitoring and threat hunting, expert backup, and community threat insights.

Yes, the Dragos Platform integrates with leading SIEM, EDR, and security orchestration platforms to enhance enterprise security workflows with contextualized OT data and investigation capabilities.