Offering developed and refined through two years of work with Dragos Platform customers across multiple industries; addresses cybersecurity skills gap, increased reliance on remote access

HANOVER, MD – April 16, 2020 — Dragos, Inc., provider of the Dragos Platform, the industry’s most trusted industrial asset identification, threat detection, and response technology, today announced the immediate availability of a new service for network visibility and managed threat hunting in industrial environments, called Dragos Neighborhood Watch.

Neighborhood Watch is a managed detection and response service for industrial companies with Industrial Control Systems (ICS) and Operational Technology (OT) that need skilled help to perform comprehensive asset identification, threat detection and proactive threat hunting. Delivered as an additional offering on the Dragos Platform, Neighborhood Watch extends your bench of ICS Cybersecurity experts to the Dragos team, protecting you from cyber threats.

Owners and operators of industrial infrastructure face numerous challenges in securing their operational environments. According to a recent SANS Institute survey, 58% of respondents cited lack of skilled staff as the number one barrier to operational excellence in their Security Operations Center (SOC). In addition, the level of risk continues to rise sharply as OT becomes increasingly hyper connected and as adversaries become more ICS-capable. These risks can impact up-time, efficiency, and safety.

Neighborhood Watch offers infrastructure owners and operators an immediate additional layer of defense and support to address these challenges more effectively by augmenting their own team with dedicated Dragos expert industrial threat hunters. These experts perform routine OT environment reporting, threat hunts, and incident triage leveraging a customer’s Dragos Platform technology.

“As an essential water supplier to over 60 cities dependent on our critical services, we have invested in developing advanced cybersecurity capabilities over several years,” said Doug Short, Chief Information Security Officer for the Trinity River Authority of Texas. “However, we found ourselves challenged with a surge in network complexity and increasingly sophisticated adversaries who seek to disrupt not just our enterprise environment but our vital operations. We count on partners like Dragos to deliver the necessary ICS-specific security expertise and OT-informed technology in order to secure our operations that source, treat and distribute clean water to the citizens in the Trinity River Basin.”

“We are living in a time when the consequences of not maintaining continuous, stable, secure infrastructure services are potentially ruinous,” said Robert M. Lee, Chief Executive Officer and Co-Founder of Dragos, Inc. “Infrastructure providers need partners who can work with them to deploy immediate solutions to help combat staff shortages and the spike in demand for remote operations. Neighborhood Watch allows organizations who are still scaling their internal ICS security programs to tap the most experienced ICS security analysts in the world combined with our market-leading technology.”


The Neighborhood Watch team deploys, manages, and operates the Dragos Platform as an extension of the customer’s team. The Platform leverages Dragos’ extensive knowledge in the form of ICS deep packet inspection, threat analytics, and playbooks to identify attack behaviors, anomalous activity, and indicators of Compromise (IOCs).

Neighborhood Watch customers will benefit from:

  • Regular reports identifying ICS assets and their behaviors on the customer’s OT network
  • Routine, pro-active intelligence-led threat hunts based on latest IOCs and adversary tactics, techniques and procedures (TTP) mapped to MITRE ATT&CK for ICS
  • 24×7 prioritized critical alert triage, analysis, reporting, and recommendations
  • Machine-speed telemetry that enables integration of Dragos operational data and community use cases with global intelligence sharing

For an in-depth look at all of the benefits of the Neighborhood Watch offering, please visit our blog.

About Dragos, Inc

Dragos has a global mission: to safeguard civilization from those trying to disrupt the industrial infrastructure we depend on every day. The expert practitioners who founded Dragos were drawn to this mission through their decades of experience in the US Military and Intelligence Community going head-to-head with cyber attackers who threaten the world’s industrial infrastructure. Our solutions combine advanced technologies for asset identification, threat detection and response with the battle-honed insights of our elite team of industrial control systems (ICS) cybersecurity experts. We arm organizations with the tools to identify threats and respond to them before they become significant breaches. Dragos currently protects hundreds of organizations and provides the industrial control systems community with select technology products, research and thought leadership. Dragos is privately held and headquartered in the Washington, DC area. Visit for more information or follow us on Twitter or LinkedIn.

Media Contact:

Bruce McConnel, Dragos Corporate Communications


Contact Us for a Demo